Returns and Exchanges
Crystal PokeVerse gladly accepts returns, exchanges, and cancellations.
+ Must be 45 days or less from original date of shipment
+ Products must be in original condition
To request a return or exchange, simply email firstname.lastname@example.org with your full name, order number, & reason for return/exchange. Make sure you indicate which item(s) you would like to return/exchange. After that, a sales associate from will contact you with information on returning/exchanging your product. Please contact us prior to sending a return or exchange.
If you're unsatisfied with your purchase after 30 days, get in touch with us. We'll do our best to find you a solution!
Conditions of Return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.